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About us

The CRM Expert

8

years in business

100+

satisfied clients

100+

systems installed

Our mission

To empower you - the business owner with the right tools and data analytics enabling operational efficiencies and process automation.

Our team

Dedicated team of in-house business consultants, implementation specialists, programmers, and economists who will work closely and relentlessly with you and your team to ensure all business goals are met.

Our values

We believe in team-work, transparency and honesty. We take a collaborative approach to projects and implement systems that have a positive ROI and deliver added value to the company.

How we can help your business

We have the know-how and resources to help your business evolve with innovative CRM software and expert implementation.

Customer Relationship Management

On-demand customer relationship management software solution that boosts your team’s ability to sell. Zoho CRM is easy to customize and offers a flexible pay-as-you-go pricing structure.
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Email marketing

Take the “pain” out of email campaign with software designed to improve engagement rates while maintaining spam free & clean lists.
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Recruitment

Zoho Recruit is the smart, automated recruitment solution that takes in-house recruiting to the next level. Spend less time on processes and more on ensuring the right talent is added to your team.
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Project Management

Zoho Projects is an online project management tool that delivers real time workspace for collaboration, discussion and document sharing; empowering your marketing team to execute tasks with speed and accuracy.
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Business Analytics

Online reporting and business intelligence system that is easy to customize and comes with a spreadsheet-like user interface.
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Customer Surveys

Zoho Projects is an online project management tool that delivers real time workspace for collaboration, discussion and document sharing; empowering your marketing team to execute tasks with speed and accuracy.
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Online help desk

Zoho Support is a web-based help desk solution that streamlines the trouble ticket process and empowers your client service team to be more productive. It is flexible and scalable, so companies of all sizes can enjoy improved help desk solutions and increased client satisfaction.
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Integrations

Seamlessly bridge other automation software with our suite of products. Our team of developers has the ability to integrate any system that has an API and can communicate with other computer systems.
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Questions?

Not sure what solution you require for your specific problem? You can book a free consultation with us to determine the best course of action for your business.
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Testimonials

  • Jon-Anthony Lui
    Tutor Doctor Vaughan (Canada)

    The CRM Experts are professional and customer service centric. They delivered ideas, and solutions to help us find efficiencies in our processes which ultimately impacts our bottom line. I would recommend working with The CRM Experts if you are looking to improve effectiveness and increase efficiency. They are extremely responsive to questions and we view them as an extension of our team.

  • Andrew Mastromanno
    BBA Logistics (Australia)

    The CRM Experts are all that plus more. The entire team work collaboratively and are viewed as an extension of our wider team. They are task and outcome focused, knowledgeable, reliable, deliver on what they say, provide clear communication, flexible and much much more. We could not achieve what we do without their great support.

  • Danny Bielik
    Management Consultancy International (Australia)

    The CRM Expert has done excellent work on our Zoho implementation. They completely did our customization from start to finish with CRM, Reports and Campaigns. Excellent communication and jobs always done quickly, professionally and on time. I would highly recommend them to do all your Zoho work.

  • Parker Knapp
    Tutor Doctor Katy (USA)

    Zoho Recruit has streamlined my recruiting and onboarding workflow process and saved me hours of time that I can use to focus on growing my core business. The CRM Expert team has been responsive and concerned about the needs I have to help improve my workflow process. I highly recommend The CRM Experts for your Zoho implementation if you need to work smarter in your business.