A great survey provides clear, reliable and actionable insights that you can use as part of your decision making process. Zoho Survey is a simple, affordable and user-friendly solution that companies of all sizes can use to design and deploy high quality surveys online or offline.
Reduce the time spent on figuring out which type of questions to deploy with more than 19 question types available. There are also numerous templates to choose from, should you require a prepackaged design: Customer Satisfaction, Market Research, NGO, Human Resources, and Events Feedback are just some of the templates that you can select from. Optimized data gathering capabilities are also enabled by Zoho Survey’s extensibility features; the application can be seamlessly integrated with other products in the Zoho CRM suite.
Get results in real time with Zoho Survey reports available live, as your audience answers questions; so you can get a better understanding of behavior and trends. Better insights can also be drawn from social media with built-in tools that allow you to integrate your surveys with Google+, Facebook, Twitter, and LinkedIn. Plus, with Zoho Surveys you can reach all your audiences in their native tongues as the software provides the ability to deploy your surveys in more than 30 languages, so whatever your question is, it will not get lost in translation.
Optimize your surveys with features like branching and logic that allow for pre-populating answers and follow-up questions; which make them more relevant and easier to complete by participants. And then, take advantage of collaborative results interpretation, as Zoho Survey allows for sharing of reports among team members. Team up to analyze responses and gain better insights for your decision making process. What’s more, results can be downloaded in a variety of formats for your team to visualize and interpret – spreadsheet format, CSV, PDF or SPSS.
Reach a larger audience by using more than one method of delivering your surveys. You can email, upload to your website, or even collect answers offline, thus maximizing the number of participants and sourcing the insights you need; all while having the peace of mind provided by the CAPTCHA feature that provides response protection from spammers.